Answered
How do I access my Acrobat subscription?
It took days for my purchase to go through, now when I sign in, I get a 404 error message saying the file has been moved or deleted. So how do I access the Acrobat Pro I paid for?
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Hi wesleyp84979480,
I'm sorry you've been unable to access your subscription. Please clear the browser cache, and then log in to https://cloud.acrobat.com/acrobat to download your software. After you download it, run the installer, and the activate your subscription by signing in with your Adobe ID/email address.
Please see this document for additional information: https://helpx.adobe.com/acrobat/kb/download-install-acrobat-subscription.html.
Please let us know if you have additional questions.
Best,
Sara
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