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adellarcher
Participant
April 6, 2015
Answered

How do I activate Adobe Reader Pro after I bought it?

  • April 6, 2015
  • 3 replies
  • 1820 views

I recently downloaded Adobe Reader and I needed to edit the text in a PDF so under tools, edit pdf, there's a prompt that says "Upgrade to Pro" to edit PDF. It drove me to this landing page: Subscription Options | Adobe Acrobat Pro and I put in my billing information and purchased the subscription. I can't find anything in the UI dashboard that indicate a serial number or account number I need to put into my desktop Adobe Reader to upgrade it and unlock that functionality and I can't seem to find any login on the system preferences in the desktop application. How do you translate the upgrade to the desktop?

Thanks!

Adelle

    This topic has been closed for replies.
    Correct answer Test Screen Name

    Unlike some of the other subscriptions, this doesn't unlock Adobe Reader. Rather, it is a completely new and separate product, you have to download and install it. Then you will have BOTH and can run the one you want to use - don't rely on double clicking on PDFs any more.

    3 replies

    pwillener
    Legend
    April 7, 2015

    P.S. and yes, as TSN writes, you need to download and install Acrobat.

    pwillener
    Legend
    April 7, 2015

    Unlike a perpetual license (which requires a serial number), a subscription requires you to sign in with your Adobe ID.

    For some unknown reason it always takes Adobe a few days to process subscriptions, so it may not be active immediately.  But you can run it for 30 days as a fully functional trial.

    [topic moved to Acrobat.com Services forum]

    Test Screen NameCorrect answer
    Legend
    April 6, 2015

    Unlike some of the other subscriptions, this doesn't unlock Adobe Reader. Rather, it is a completely new and separate product, you have to download and install it. Then you will have BOTH and can run the one you want to use - don't rely on double clicking on PDFs any more.