how do i cancel my membership?

Forum|Forum|11 years ago
February 25, 2015
3 replies
500 views

This topic has been closed for replies.

melissar51390072

Participant

I'm having the same issue - the link Cancel your membership or subscription | Acrobat, Acrobat.com online services‌ - is only an endless loop. In order to cancel you literally cannot. Deplorable business practice. I've reported Adobe to my bank card as fraudulent - they are investigating. I'm thinking I may have to cancel my credit card to actually stop the charges. Unbelievable. Will never do business with Adobe again. Ever.

Rajashree Bhattacharya

Legend

You need to sign in with the Adobe ID with which the subscription is registered, please try that.Acrobat Help | Acrobat Learn & Support

In case if still you are unable cancel it , please feel free to personally message the purchase detail.

Regards

Rajshree

~graffiti

Legend

Are you talking about this? ---> Cancel your membership or subscription | Acrobat, Acrobat.com online services

thomasm8729063Author

Participant

must be a scam then....phone support is not available for thus product either. I will call the state attorney general's consumer protection office and report this.

Claudio González

Legend

The free Reader does not require any membership, and it is true that it does not have free telephone support. Which product/service are you talking about? And you are not addressing Adobe here, just fellow users, so threatening us with calls to whatever authority is a waste of time.

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