Skip to main content
amalin3
amalin3
Participant
November 13, 2023
Question

How do I change the country associated with my account?

  • November 13, 2023
  • 1 reply
  • 1571 views

Hola, tengo mi cuenta asociada a USA, pero me mudé y debo cambiar el país. Ha sido muy difícil porque al intentar actualizar los datos del pago, no me permite hacerlo. He intentado contactarme con un agente, pero me dice que estoy fuera del horario de servicio.
Ayuda por favor.

This topic has been closed for replies.

1 reply

Meenakshi Negi
Meenakshi Negi
Legend
November 16, 2023

Hi amalin3,

 

Thank you for reaching out.

 

Please refer to the information provided in the following help document: https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html. 

Hope the information helps.

 

Thanks,

Meenakshi

    amalin3
    amalin3Author
    Participant
    November 19, 2023

    Thank you for your reply. 
    I already have an active account and changed the region of my account. However, when I try to contact Adobe Customer Care to finish the process, that is impossible. I always get a message saying that they are closed and refers me to the Adobe Community. I need to know how to contact an agent directly in order to finish my process.

    Meenakshi Negi
    Meenakshi Negi
    Legend
    November 24, 2023

    Hi amalin3,

     

    You may contact them via phone using the number provided for your region on the following page: https://helpx.adobe.com/contact/phone.html. 

    Let us know if you need any help.

     

    -Meenakshi

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices