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chrisk25442569
chrisk25442569
Participant
November 23, 2017
Answered

How Do I Convert PDF Documents to Word?

  • November 23, 2017
  • 1 reply
  • 6102 views

I bought a one year subscription which used to allow me to automatically have Adobe Software give me the option of converting a pdf to Word document. How do I make that happen?

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Chrisk,

As mentioned above, that you are a subscriber of Adobe Export PDF.

Adobe Export PDF is an online service that you can access online via- https://cloud.acrobat.com/exportpdf

As well as through the Adobe Reader DC desktop application- Adobe Acrobat Reader DC Install for all versions

You just need to “Sign In” using the email (Adobe ID) under which you have subscription registered.

I assume that you have been trying to access your Export PDF  subscription through wrong application Adobe Acrobat DC not Reader DC?

Please ensure that you are working with Adobe Reader DC not Acrobat DC to access Export PDF and "Signed In" using correct email.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
November 23, 2017

Hi Chrisk,

As mentioned above, that you are a subscriber of Adobe Export PDF.

Adobe Export PDF is an online service that you can access online via- https://cloud.acrobat.com/exportpdf

As well as through the Adobe Reader DC desktop application- Adobe Acrobat Reader DC Install for all versions

You just need to “Sign In” using the email (Adobe ID) under which you have subscription registered.

I assume that you have been trying to access your Export PDF  subscription through wrong application Adobe Acrobat DC not Reader DC?

Please ensure that you are working with Adobe Reader DC not Acrobat DC to access Export PDF and "Signed In" using correct email.

Regards,

Akanchha

N
nicholast48549201
Participant
January 2, 2018

Hello Akanchha,

I just purchased an annual subscription to Adobe Export PDF about a week ago.  The first time I used it it worked fine.  No, every time that I go to convert a PDF, it takes me to this website:  Pricing | Export PDF​.  From there my only option is to click on another "subscribe now button and when I do it informs me that I have already subscribed to that product.  I am fully logged in and am just not sure what I should be doing here.  Please advise.

AkanchhaS8194121
AkanchhaS8194121
Legend
January 3, 2018

Hi Nicholas,

In this scenario the only problem I could think of is the application you are working on is "Adobe Acrobat DC". However, you should have Adobe Acrobat Reader DC installed.

Please check the name of the application, when you open the app then upper left hand corner what do you see written? Adobe Acrobat DC or Adobe Acrobat Reader DC?

Also, make sure that you are using the correct email address to "Sign In" in the app.

Let us know the update.

Regards,

Akanchha

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