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__RIS
Participant
August 20, 2014
Answered

How do I download a converted file?

  • August 20, 2014
  • 1 reply
  • 412 views

After supposedly converting PDF file to a Word file how does one "download" the new Word file to user's computer if "download" function yields no actual download?

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi **RIS,

    When you download a file from Acrobat.com, it should go to your Downloads folder. For example, I'm on a Mac, and files download to the Sara/Downloads folder on my Mac. Have you tried used the Search function on your Mac or PC to see if the file did get downloaded, and perhaps just didn't land where you expected it to?

    Let us know how it goes.

    Best,

    Sara

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity ManagerCorrect answer
    Community Manager
    August 20, 2014

    Hi **RIS,

    When you download a file from Acrobat.com, it should go to your Downloads folder. For example, I'm on a Mac, and files download to the Sara/Downloads folder on my Mac. Have you tried used the Search function on your Mac or PC to see if the file did get downloaded, and perhaps just didn't land where you expected it to?

    Let us know how it goes.

    Best,

    Sara

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