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M
mwroberts
Participating Frequently
July 27, 2014
Question

How do I get the "Print to PDF"option? I bought the PDF Pak. Where is it?

  • July 27, 2014
  • 1 reply
  • 1444 views

I purchased the Adobe PDF Pak. I hoped to be able to convert files to PDF by using the "Print to PDF" function. But I cannot find that function on any of my print screens - not on Safari, or Firefox, or Word...any suggestions?

This topic has been closed for replies.

1 reply

S
Sara_Forsberg
Inspiring
July 27, 2014

Hi mwroberts,

Are you using Windows? If so, there should be a link to download the Create PDF Desktop Printer on the Create PDF page (log in to https://cloud.acrobat.com/createpdf). The Create PDF Desktop Printer is only available on Windows. And, there are plans to discontinue the Desktop Printer, but I believe the link is currently available. Here are instructions for setting up the printer after you've downloaded it: Using Adobe PDF Pack

Please let us know how it goes.


Best,

Sara

M
mwrobertsAuthor
Participating Frequently
July 27, 2014

Dear Sara,

No, I'm on a Mac. And the "Print to PDF" option was why I purchased the Pak. alas.

Thanks.

Sent from my iPad

S
Sara_Forsberg
Inspiring
July 28, 2014

Dear Sara,

Again, thank you for your time and care. I have tried multiple times to do just that - use the pull-down menu for PDF in the print dialogue box. The only problem is that if I try to save a 9-page document as a PDF, it saves all nine pages - but only the first three have content. Pages 4-9 are blank. Every time.

So, it seems not all things are possible in this life...

If you have any other ideas, I would be grateful. I was truly hoping to save a large number of files in this way, and feel frustrated that what seems like an obvious move - saving a small document, file, or web page as a PDF - should be virtually impossible, at least for Mac OSX users like myself.

Thanks again for your continued support.

Wayne

Sent from my iPad


Hi Wayne,

What are on those first three pages? Any chance that they contain images? If so, please open the Acrobat Preferences and make sure that "Show Large Images" is selected in the Page Display section. (It appears about half-way down the dialog box).

Do you have trouble with just this one PDF, or others as well? I think we can get to the bottom of this!

Best,

Sara

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