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How do I stop my annual Adobe Export PDF plan?

New Here ,
Jun 12, 2018 Jun 12, 2018

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I want to end my annual plan for Adobe Export PDF.  There is no 'cancel' option on the plan or my account. There is no phone number to call and no live chat to be able to talk to anybody.  I purchased the Adobe Acrobat Pro and no longer need the annual plan.  Your help is appreciated.

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correct answers 1 Correct answer

Adobe Employee , Jul 18, 2018 Jul 18, 2018

Hello Sdg1go,

We're sorry for the delayed response and inconvenience caused. As per the description above, you want to cancel the Adobe ExportPDF service, Is that correct?

I have checked the records and found that the Adobe ExportPDF service is in canceling and inactive state. You can check the details from Adobe.com>Manage Account>Plans and products, or you can also refer to Adobe article Account and membership help

For further clarification and assistance, you can contact the Adobe support team

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Adobe Employee ,
Jul 18, 2018 Jul 18, 2018

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Hello Sdg1go,

We're sorry for the delayed response and inconvenience caused. As per the description above, you want to cancel the Adobe ExportPDF service, Is that correct?

I have checked the records and found that the Adobe ExportPDF service is in canceling and inactive state. You can check the details from Adobe.com>Manage Account>Plans and products, or you can also refer to Adobe article Account and membership help

For further clarification and assistance, you can contact the Adobe support team through Contact Customer Care Sign in with your Adobe ID and password, then select Account issues>Cancel my Membership>Show me my contact options>Select Chat or Call.

I have also shared the direct contact details of the support team via private message, please check your email inbox.

Feel free to update this discussion for any further assistance.

Thanks,

Anand Sri.

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