Skip to main content
S
sondral82312718
Participant
April 19, 2015
Answered

How many subscriptions do I have?

  • April 19, 2015
  • 2 replies
  • 626 views

Hi,

I feel I have purchased adobe several times just this year. I need it. I love it but where does this end? What I mean is every time I turn round there is another one to buy?

Can you see my account? How much I have bought

?

I'm not smart about what is happening every time it says I need to buy?

Sondra Traylor Lee, RN

[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]

[This is an open forum, not Adobe support, please do not post personal information]

[If you are posting using email, please turn your 'sig file' function OFF for posting]

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi sogeeme,

    You can check your account by logging in to www.adobe.com using your Adobe ID and password, and then clicking Plans & Products.

    I've checked your account for you, using the Adobe ID that you use to post here in the forums. It looks like you have to ExportPDF subscriptions tied to that Adobe ID. As you only need one, I would suggest that you cancel one subscription by following the steps in this document: Cancel your membership or subscription | Acrobat, Acrobat.com online services.

    If you have another Adobe ID (email address), you may have other subscriptions that I'm not aware of. All I can check for are those tied to the email address/Adobe ID that you use here.

    Best,

    Sara

    2 replies

    S
    Sara_ForsbergCorrect answer
    Inspiring
    April 20, 2015

    Hi sogeeme,

    You can check your account by logging in to www.adobe.com using your Adobe ID and password, and then clicking Plans & Products.

    I've checked your account for you, using the Adobe ID that you use to post here in the forums. It looks like you have to ExportPDF subscriptions tied to that Adobe ID. As you only need one, I would suggest that you cancel one subscription by following the steps in this document: Cancel your membership or subscription | Acrobat, Acrobat.com online services.

    If you have another Adobe ID (email address), you may have other subscriptions that I'm not aware of. All I can check for are those tied to the email address/Adobe ID that you use here.

    Best,

    Sara

    RahulTyagi_
    RahulTyagi_
    Participating Frequently
    April 20, 2015

    Hi sondral82312718,

    Please message me your email id so that i can check your subscription details.

    Regards,

    Rahul

    S
    sondral82312718Author
    Participant
    April 26, 2015

    Do you see below?

    Either of these but really

    Sogeeme@gmail.com

    Sondra Traylor Lee, RN

    SondraTraylorLeeRN@gmail.com/Sogeeme@gmail.com

    831-809-4727 mobile

    pager 831-771-8005

    eFax 831-417-6444

    Please excuse typing errors when data sent from iphone or iPad

    Sent from my iPhone

    Sondra

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices