• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

How to cancel Adobe ExportPDF subscription?

New Here ,
Feb 19, 2018 Feb 19, 2018

Copy link to clipboard

Copied

Now I know I need help!!

Not sure that I have, in all my 73 year, been more confused about how to cancel something!!

I signed up for Adobe Export PDF Annual (AD 012646467 on 6/1/2014. I have just received an email to advise that my subs are again due.

I am now retired, and no longer need this marvellous product. Yet having spent the last now almost an hours chasing my tail around Adobe links, I have failed all efforts to locate my credit card details and delete them.

Is that a kind and caring Adobe employees out there who can help me????

Please?????!!

Views

1.9K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 20, 2018 Feb 20, 2018

Hello Alexanderm,

We apologize for the inconvenience caused, as per the description above, you want to cancel the Adobe ExportPDF subscription, Is that correct?

For the cancellation, you may refer to the steps in the following KB doc Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services Link: https://helpx.adobe.com/document-cloud/kb/cancel-subscription-acrobat-online-services.html

You can also contact the Adobe Support team for cancellation via Contact Customer Care L

...

Likes

Translate

Translate
Adobe Employee ,
Feb 20, 2018 Feb 20, 2018

Copy link to clipboard

Copied

LATEST

Hello Alexanderm,

We apologize for the inconvenience caused, as per the description above, you want to cancel the Adobe ExportPDF subscription, Is that correct?

For the cancellation, you may refer to the steps in the following KB doc Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services Link: https://helpx.adobe.com/document-cloud/kb/cancel-subscription-acrobat-online-services.html

You can also contact the Adobe Support team for cancellation via Contact Customer Care Link: https://helpx.adobe.com/contact/support.html

I have also shared the direct contact details of Adobe support team via private message, please check your email inbox.

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources