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alexanderm23529974
Participant
February 19, 2018
Answered

How to cancel Adobe ExportPDF subscription?

  • February 19, 2018
  • 1 reply
  • 3107 views

Now I know I need help!!

Not sure that I have, in all my 73 year, been more confused about how to cancel something!!

I signed up for Adobe Export PDF Annual (AD 012646467 on 6/1/2014. I have just received an email to advise that my subs are again due.

I am now retired, and no longer need this marvellous product. Yet having spent the last now almost an hours chasing my tail around Adobe links, I have failed all efforts to locate my credit card details and delete them.

Is that a kind and caring Adobe employees out there who can help me????

Please?????!!

This topic has been closed for replies.
Correct answer AnandSri

Hello Alexanderm,

We apologize for the inconvenience caused, as per the description above, you want to cancel the Adobe ExportPDF subscription, Is that correct?

For the cancellation, you may refer to the steps in the following KB doc Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services Link: https://helpx.adobe.com/document-cloud/kb/cancel-subscription-acrobat-online-services.html

You can also contact the Adobe Support team for cancellation via Contact Customer Care Link: https://helpx.adobe.com/contact/support.html

I have also shared the direct contact details of Adobe support team via private message, please check your email inbox.

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

1 reply

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
February 20, 2018

Hello Alexanderm,

We apologize for the inconvenience caused, as per the description above, you want to cancel the Adobe ExportPDF subscription, Is that correct?

For the cancellation, you may refer to the steps in the following KB doc Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services Link: https://helpx.adobe.com/document-cloud/kb/cancel-subscription-acrobat-online-services.html

You can also contact the Adobe Support team for cancellation via Contact Customer Care Link: https://helpx.adobe.com/contact/support.html

I have also shared the direct contact details of Adobe support team via private message, please check your email inbox.

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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