How to cancel my free trial with Adobe Acrobat Premium ?

[alet_1016]

Adobe Acrobat Premium 

Adobe Acrobat edit PDF file.

I urgently want to cancel my free trial  petiod of 7 days with Adobe Acrobat Premium
Afobe Acrobat Reader edit PDF on the Google Play platform.  Help please?  I already tried these steps but I still haven't had any success to cancel my free trial

I did go onto the following webpage but again with No success. .https://account.adobe.com/plans.
PLEASE HELP  ?

[Meenakshi Negi]

Hi alet_1016,

Thank you for reaching out.

Please use the steps as suggested in the following help document to cancel the subscription: https://adobe.ly/4ifqcSd. 

Hope the information helps.

Thanks,

Meenakshi

[alet_1016]

Meenakshi, thank you very much for your email with the most supportive
advice and it was so easy to follow the instructions.
You really did your good deed for the day. :direct_hit:
Just a last question? to be able to answer you will have to read the
attachment.



The free trial subscription will end only in 16 days !! When I clicked on
the free trial, it was for 7 days, and after 7 days, I'm officially a
paying member. ..Do you think this will be a problem ?

Kind regards
Alet Loubser

[Meenakshi Negi · Accepted solution]

Hi alet_1016,

Thank you for confirming the steps suggested to help.

The Adobe Acrobat free trial is only for 7 days. After that, if you do not cancel the trial, it will be converted to a subscription. However, you can cancel the subscription within 14 days, and a refund will be provided. You may refer to the information provided in the following help document: https://adobe.ly/4jD9cGU. 

Let us know if you have any questions.

Thanks,

Meenakshi

[naif_1863]

You have to go to your manage account

then choose plan and payment

then choose plane cancellation and continue the progress procedure

finally, you will cancel it.

[debbie_2174]

not if it is in free trial stage.  mine comes up saying i have no plan and cant figure out how to cancel before tomorrow when my 7 days is up

[AnandSri]

Hello @debbie_2174!

I hope you are doing well, and thanks for reaching out.

To learn more about cancelling the trial of the Acrobat Mobile subscription, please see this article: https://adobe.ly/3HokdxV

For desktop, please refer to this article: https://adobe.ly/453ZVnh

I hope this helps.

Thanks,

Anand Sri.