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October 29, 2015
Answered

How to cancel my subscription?

  • October 29, 2015
  • 2 replies
  • 3033 views

I was wondering how to cancel my subscription? I thought I only signed up for one year. Last month I noticed from my bank  that I was charged on my credit card, but didn't get any notification from Adobe that I was being going to be charged for another year or renewed. I honestly did not know why ADOBE was charging me. Thought it could be fraudulent, since I did not authorize ADOBE or any other party to charge my card. I tried to dispute the charge through my credit union, but told me to contact you. I was unsuccessful in trying to find a contact number until I saw this forum.  Can you please cancel my subscription and any refund that is applicable. I would greatly appreciate it.

    This topic has been closed for replies.
    Correct answer abhissha

    Hi,

    Please contact our customer service team at 1.800.833.6687

    You can also check the details below for cancellation:

    Cancel your Creative Cloud membership

    Cancel your membership or subscription | Acrobat, Document Cloud PDF services

    Thanks,

    Abhishek

    2 replies

    Participant
    September 27, 2023

    Please cancel my paid subscriptions and refund my credit card.

     

    Thanks,

    Esther McNeill Reid,

    301-832-8222

    abhissha
    abhisshaCorrect answer
    Participating Frequently
    October 30, 2015

    Hi,

    Please contact our customer service team at 1.800.833.6687

    You can also check the details below for cancellation:

    Cancel your Creative Cloud membership

    Cancel your membership or subscription | Acrobat, Document Cloud PDF services

    Thanks,

    Abhishek