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M
Matt Fowlds
Participant
October 15, 2018
Question

How to disable downloading of PDF files from document cloud?

  • October 15, 2018
  • 4 replies
  • 8918 views

Hi. Just starting looking at document cloud as a possible way of proofing artwork to clients without having to email the actual pdfs.

I can't seem to find out how to disable the ability to download the pdf file when they receive the link to it.

Any thoughts anyone?

regards

      4 replies

      T
      TheBrandBrew
      Participant
      May 10, 2021

      I have the same goal as you. Would be grand to use the tool as a proofing environment.

        AkanchhaS8194121
        AkanchhaS8194121
        Legend
        October 19, 2018

        Hi MattFowlds,

        What you are looking for can not achieved using Document Cloud service. When the pdf is shared generating link or using "Share" feature, the end user would be able to download it. You can only protect the changes to the pdf, applying the settings suggested in the help document here- Protect PDF files with permissions |

        As shared above  TestScreenName, to view pdf it gets downloaded and you can set restriction to just view the pdf.

        Regards,

        Akanchha

        M
        Matt FowldsAuthor
        Participant
        October 22, 2018

        OK many thanks all for your responses. It's a real shame as it would be a perfect 'proofing' tool.

        Never mind. Some times we don't want to 'share' everything!!!!!!!

        regards

        Matt

          A
          Amerex Trading
          Participant
          October 15, 2018

          OK Matt….THanks for replying

          I wanted to tell you that tried opening up those pdf’s on my iPad and iPhone today…..they opened up within problem.!!!

          It has to be something on my MacBook settings.

          Let me know what you think NOW???

          T
          Test Screen Name
          Legend
          October 15, 2018

          That would be quite impossible. To view it, it gets downloaded. There isn't a separate way to "just view".

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