Participant

Answered

How to find how much space left in my Document Cloud storage?

Forum|Forum|6 years ago
July 9, 2019
3 replies
5355 views

I am trying to figure out how much of the 2GB space in the Free DC account still remains. I cannot see any way to find out the way we can in Dropbox or Box etc. I don't want to spend time in selecting files and adding up.

Correct answer AnandSri

Hello!

I hope you are doing well, and thanks for reaching out to us.

Navigate to Adobe Acrobat Online and sign in with your Adobe ID and password. After signing in, click on the Documents tab. Your current storage usage and total available space are displayed in the lower-left corner of the screen.

Note: Adobe Document Cloud storage allocations vary by subscription type.

For more details about what happens with the docs when you close or cancel a membership, please see this Adobe article: https://adobe.ly/422MdxH

I hope this helps.

Thanks,

Anand Sri.

R

RBLevin

Participant

That is NOT the correct answer. Please see this article: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

try67

Community Expert

It was the correct answer at the time. Good to see it was now added.

AkanchhaS8194121

Legend

Hey Dmwonline,

Sadly, there's no direct way to check the current status of your Document Cloud storage space. By logging on to Document Cloud's website Adobe Document Cloud under "Files" tab you can see all the files uploaded to the DC cloud.

Its quite a manual work, but as a workaround you can sum up the file sizes shown there and get an idea of how much has been used.

Thanks,

Akanchha

ExpounderX

Inspiring

I wanted to check how much I am consuming before I cancel my Acrobat DC sub and its appalling to read your answer to say the least!!

So, suppose I am having 10GB docs while being suscbribed, I cancel my subscription and fall back to free 1GB, what happens to 9GB docs? Do they disappear?

AnandSri

Correct answer

Community Manager

Hello!

I hope you are doing well, and thanks for reaching out to us.

Navigate to Adobe Acrobat Online and sign in with your Adobe ID and password. After signing in, click on the Documents tab. Your current storage usage and total available space are displayed in the lower-left corner of the screen.

Note: Adobe Document Cloud storage allocations vary by subscription type.

For more details about what happens with the docs when you close or cancel a membership, please see this Adobe article: https://adobe.ly/422MdxH

I hope this helps.

Thanks,

Anand Sri.

try67

Community Expert

Try looking in the Adobe CC app. I believe it's listed there. I couldn't find it anywhere on the website itself, strangely enough...

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