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M
mikim93911224
Participant
July 13, 2016
Question

how to send documents through e-mail

  • July 13, 2016
  • 3 replies
  • 8994 views

I want to send my documents to somebody through e-mail, but I do not know how to do that.

Would somebody tells me? Thank you.

[Moved from the general, non-support Forum Lounge to a product-specific support forum - Mod]

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    3 replies

    J
    jacintav96462449
    Participant
    April 3, 2018

    tried to email someone but it has error

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    July 13, 2016

    Do you have a Gmail account?  Upload files to Google Drive.

    Step 1: Open Gmail in your browser, then click Compose to create a new message.

    Step 2: Near the bottom of the new-mail window, locate and click the Google Drive icon.

    Step 3: Now you'll see the contents of your Google Drive. Choose one or more files, then select the Attachment option in the bottom-right corner.

    Sharing Assets on your Creative Cloud space.

    Share Adobe Creative Cloud files, libraries, and more

    Nancy O.

    Nancy O'Shea— Product User & Community Expert
    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    July 13, 2016

    That depends entirely on your email client, but you can attach most documents the same way you would attach any other kind of file.

    What kind of documents are you trying to send? What operating system are you using? What email client are you using?

    Also, what part in this process does Adobe software play? This questions, on its face, seems like it's entirely unrelated to Adobe.

      M
      mikim93911224Author
      Participant
      July 13, 2016

      I am sorry. My question is vague. I am trying to send the document in Adobe document cloud. It seems I can save Adobe documents into cloud, so I saved my documents in there. However, I found a trouble when I tried to send them to somebody. In addition, I am using g-mail. At first, I thought I could find the document from the attachment file button on g-mail, but I could not find the file in adobe document cloud. Therefore, I attempted to send the document to recipient from Adobe document cloud. If my question is still vague, please let me know. Thank you.

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      July 14, 2016

      No.  You cannot send Creative Cloud stored documents via Gmail.  If you want to use Gmail, use Google Drive.

      If you want to share files on your Creative Cloud Space, you must initiate the process using the Creative Cloud asset sharing system.  The system will automatically send email invites to the people you designate.  For details, follow the help article I posted in the 2nd forum reply.

      Repeated for clarity: Sharing Assets on your Creative Cloud space.

      Share Adobe Creative Cloud files, libraries, and more

      Nancy O.

      Nancy O'Shea— Product User & Community Expert
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