I am converting a PDF to a Word Doc and it is not converting our logo or any handwritten notes to the new document

[Guest]

I am trying to convert a PDF to a Word Document.  I have only recently started using this item so I am not sure what I am doing wrong.  When the PDF document is converted to the Word doc it is not converting any symbols, logos or handwritten items.  For example I have a sign letter of intent with a signature that I am trying to convert from a PDF to a word document and the signature does not appear on the word doc. 

[Sara_Forsberg]

Hi judyf73891847,

I don't think you're doing anything wrong. I'm not surprised that ExportPDF is having a hard time converting handwriting. One option is to disable OCR as described in this document: How to disable Optical Character Recognition (O... | Adobe Community. Then, ExportPDF won't try to convert those elements into editable text. The only drawback to that is that you won't be able to edit those items when you open the converted document in Word.

Best,

Sara