I am subscribed to adobe I can sign in but when I try to open a video or something it says down load and Ive done this multiple times and it won't complete download I tired this on home and office computers both Apple

[maryd94928647]

am subscribed to adobe I can sign in but when I try to open a video or something it says down load and Ive done this multiple times and it won't complete download I tired this on home and office computers both Apple

[Anubha Goel]

Hi maryd94928647,

Could you please specify more on the same.

Where exactly are you signing in?

What kind of video are you trying to open?

Let me know.

Regards,

Anubha