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alanm68415692
Participant
December 22, 2015
Question

I am unable to covert files to pdf as a message pops up to say my trial period has expired, I have been subscribing for two years & pay monthly

  • December 22, 2015
  • 1 reply
  • 280 views

I am unable to convert files to pdf as every time I attempt to a pop up message says my trial period has expired even though I pay my subscription monthly for the last 2 years.

    This topic has been closed for replies.

    1 reply

    AadeshSingh
    AadeshSingh
    Participating Frequently
    December 23, 2015

    Hi alanm68415692,

    I can see that you have subscription for Acrobat Standard DC. Please open Acrobat Standard DC, navigate to Help menu & click on Deactivate/Sign Out.

    Relaunch Acrobat Standard DC, navigate to Help menu & click on Activate/Sign In. Enter your Adobe ID & password to activate it.

    Let me know if the issue persist.

    Regards,
    Aadesh

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