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leos29285785
Participant
March 23, 2015
Question

I am unable to unlock and print certain files in PDF.??

  • March 23, 2015
  • 1 reply
  • 262 views

I am unable to unlock some files in PDF and print them on my printer.  Please advise??

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    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    March 23, 2015

    Hi leos29285785,

    Are these PDF files secured? (If so, you'll see "SECURED" in the document title bar). If the PDF files have been password-protected to restrict printing, then you'll need that password to remove the restriction. Unfortunately, there's no other way around that.

    Best,

    Sara

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