Participant

Question

i bought the wrong product can I exchange?

Forum|Forum|11 years ago
February 3, 2015
1 reply
322 views

Hi I have just purchased the online software but wanted to download Acrobat XI standard, can I exchange??

This topic has been closed for replies.

Inspiring

Hi Dan,

Sure, we can take care of that for you. Please Contact Customer Care and an agent can help you make that switch.

Best,

Sara

dans24963573Author

Participant

Hi Sara,

That doesn't help me, there are only options to see FAQs. I no longer want this product, can I please be refunded as my purchase is within 12 days. Thank you.

Inspiring

Hi Dan,

If you'd like to cancel, I can help you with that. Your order is currently pending, which means I can't act on it. Once it finishes processing, I'll cancel and then process a refund.

Best,

Sara