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debbiek16169062
Participant
June 9, 2017
Question

I bought the wrong product

  • June 9, 2017
  • 2 replies
  • 359 views

I purchased the Adobe PDF pac, but I need to edit PDF docs. So I think I need Adobe Acrobat Pro instead.

How do I cancel and purchase the correct item?

Thank you,

Debbie

    This topic has been closed for replies.

    2 replies

    try67
    Community Expert
    try67Community Expert
    Community Expert
    June 11, 2017

    You can cancel your current subscription here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    June 9, 2017

    Hi Debbiek16169062,

    This is correct, in order to edit the pdf document you need to have Acrobat Pro as this feature doesn't comes up with Adobe PDF Pack.

    You can easily cancel the existing subscription for the PDF Pack and sign up for Acrobat DC.

    As its a billing concern so you may contact to customer care contact-bumper via chat support, our billing team will go ahead and help you with the same.

    Let us know if you need any further assistance from our end.

    Regards,

    Akanchha

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