I convert to PDF from word but the fonts are not embedded, the word doc is saving the fonts embedded, but the conversion does not embed the fonts? What do I have to do to get fonts embedded?

[FV35]

I convert to PDF from word but the fonts are not embedded, the word doc is saving the fonts embedded, but the conversion does not embed the fonts?  What do I have to do to get fonts embedded?

[Guest]

Hi FV35,

How well a file converts depends largely on the quality of the original file.

Is it possible for you to share the document with us, if it is not confidential?

I will check it from my end.Please add the link to this forum post for reference.

I have sent you my contact details on your email id.

Regards,

Florence

[Sara_Forsberg]

Can you please tell us about the fonts used in the document? If you've used Adobe Type Library fonts, those should be embedded in the PDF. But, some third-party font companies set their fonts to "no embedding," which would prevent them from being embedded.

Best,

Sara

[FV35 · Accepted solution]

I was using times new roman in word 2013.  New file.  Apparently the version of adobe that I am using will not embed.  I am using the on line version.  I have been told I need to upgrade to Adobe Pro.  I am dealing with a patent application, so I can not share the document.  The patent office can only accept documents with embedded fonts.  My drawings which were scanned and then converted are a problem also since I get an error based on the size of the page (23.6" x 32.4") and I am unable to reduce that size within Adobe.com files. 

Unfortunately I signed up for this product only to get these two documents converted and uploaded only to find out that the conversions will not upload. 

[Sara_Forsberg]

Ah, I see! If you'd like us to cancel your subscription, as it didn't work out for you--I would be happy to do that for you. And, you are welcome to try a free 30-day trial of Acrobat Pro if you'd like. See www.adobe.com/products/acrobat.html.

Best,
Sara

[FV35]

Do you think Acrobat Pro would solve these issues?

[FV35]

Sara,

That would be great if you could cancel my subscription!  I really appreciate it.  I just didn't know that the version I signed up for had limitations.  Thanks!