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I have bought an adobe export pdf subscription but cannot find out how to start it up

New Here ,
Jan 29, 2019 Jan 29, 2019

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I have bought an adobe export pdf subscription to work on my Mac but cannot find out how to get it started.

When I try to convert a pdf file to word the screen sends to to a new subscription page but then tells me I am already a subscriber.

Bill

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correct answers 1 Correct answer

Adobe Employee , Feb 01, 2019 Feb 01, 2019

Hi Williamd,

We see that you are a subscriber of Export PDF service. Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via:  Adobe Document Cloud

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF s

...

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Adobe Employee ,
Feb 01, 2019 Feb 01, 2019

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Hi Williamd,

We see that you are a subscriber of Export PDF service. Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via:  Adobe Document Cloud

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if it still doesn't work.

Regards,

Akanchha

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New Here ,
Feb 01, 2019 Feb 01, 2019

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Thanks for that. The second option works.

Bill d

Sent from my iPad

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