I have paid for Acrobat PDF convertor so I can convert my PDFs to word doc. Since it has become Reader DC, it no longer allows me to convert, but only asks me to buy the whole Acrobat Pro.

[ziggigold]

I have paid for Acrobat PDF convertor so I can convert my PDFs to word doc. Since it has become Reader DC, it no longer allows me to convert, but only asks me to buy the whole Acrobat Pro.

Can someone please respond!!!!

[pwillener · Accepted solution]

Did you sign in with your Adobe ID?

[topic moved to Document Cloud PDF Services forum]

[RahulTyagi_]

Hi ziggigold,

Please sign-in Acrobat using your Adobe ID or you can use export pdf web interface for pdf conversion, here's the link : https://cloud.acrobat.com/exportpdf

Regards,

Rahul

[ziggigold]

Nonsense I have download everytime. Why am I paying for my pdf if it does not open directly

Ziggi Golding

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[pwillener]

Ziggi Golding wrote:

Nonsense I have download everytime.

I don't understand what that means.  We asked you if you signed in with your Adobe ID?

[ziggigold]

I did and realise it just allows me to convert in browser not from document

Ziggi Golding

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[pwillener]

You should also be able to invoke the conversion from Acrobat Reader DC.