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ziggigold
Participant
May 29, 2015
Answered

I have paid for Acrobat PDF convertor so I can convert my PDFs to word doc. Since it has become Reader DC, it no longer allows me to convert, but only asks me to buy the whole Acrobat Pro.

  • May 29, 2015
  • 2 replies
  • 761 views

I have paid for Acrobat PDF convertor so I can convert my PDFs to word doc. Since it has become Reader DC, it no longer allows me to convert, but only asks me to buy the whole Acrobat Pro.

Can someone please respond!!!!

    This topic has been closed for replies.
    Correct answer pwillener

    Did you sign in with your Adobe ID?

    [topic moved to Document Cloud PDF Services forum]

    2 replies

    RahulTyagi_
    RahulTyagi_
    Participating Frequently
    June 1, 2015

    Hi ziggigold,

    Please sign-in Acrobat using your Adobe ID or you can use export pdf web interface for pdf conversion, here's the link : https://cloud.acrobat.com/exportpdf

    Regards,

    Rahul

    Z
    ziggigoldAuthor
    Participant
    June 3, 2015

    Nonsense I have download everytime. Why am I paying for my pdf if it does not open directly

    Ziggi Golding

    [signature removed by host]

    Z
    ziggigoldAuthor
    Participant
    June 3, 2015

    Ziggi Golding wrote:

    Nonsense I have download everytime.

    I don't understand what that means.  We asked you if you signed in with your Adobe ID?


    I did and realise it just allows me to convert in browser not from document

    Ziggi Golding

    [signature deleted by host]

    pwillener
    pwillenerCorrect answer
    Legend
    May 30, 2015

    Did you sign in with your Adobe ID?

    [topic moved to Document Cloud PDF Services forum]

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