I just purchased ExportPDF. Why can't I convert files?

[teklondon]

I am trying to convert PDF to word document, but I have a Office 2003... it does not convert!! what can I do to conver PDF's to Word ...

[Guest · Accepted solution]

Hi teklondon

I checked your account,your Export PDF subscription is not confirmed yet at our end.

Once it gets confirmed you will be able to use it hassle free.

Regards,

Florence

[convert pdf to word edit]

Hi,

I cannot convert files either. It instructs me to constantly "sign in"... I just paid 89.99 and my picture is approved? I need to take my scanned document, which was a jpeg, and is now a pdf, and be able to edit that into either a character recognized pdf or word document. I am doing publishing work and don't want to have to re-type every single page/document, some of which are old (my material), and not in word format.

Thanks,

[Guest]

Hi convert pdf to word edit

Are you trying to access the service from within Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates (the error you describe can occur with other versions of Reader). If you're accessing it from a website, clear the browser cache and try logging in again. Also, make sure that you're using a supported web browser (System requirements | Acrobat.com).

Regards,

Florence