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Appraisal_Group__Inc_
Appraisal_Group__Inc_
Participant
November 29, 2017
Question

I keep receiving the error message, "Error uploading documents." Please help ASAP!

  • November 29, 2017
  • 1 reply
  • 400 views

I keep receiving the error message, "Error uploading documents" whenever I try to send a document using Adobe Send and Track. I've tried different browsers, different computers, different documents, etc., and always receive the error, no matter what. I even cleared out several large documents that were stored on Adobe Send & Track, but it still won't work. Please help ASAP!

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1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
November 30, 2017

Hi AppraisalGroupInc,

Could you please confirm the exact size of the file that you have been trying to upload and send?

Also, as you have mentioned above that it has been checked using other web browsers. So could you share the exact workflow that you follow?

If you have tried the web browsers, would you also check it with the desktop application Adobe Reader DC?

Adobe Acrobat Reader DC Install for all versions

Let us know the update.

Regards,

Akanchha

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