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Miltos Lakkotrypis
Known Participant
November 29, 2013
Question

I lost my file

  • November 29, 2013
  • 1 reply
  • 1816 views

I was working on a pdf file, through my tablet. i opened it the day before yesterday, and for some reason it asked me to save the file so i can modify it. keep in mind that i saved that file to adobe cloud. so i pressed the save button and istantly: the file closed, it disappeared from my recent files, i could not find it in document files, it was the only file in general i could not find, ( i was making notes for to days in that particular pdf), and i couldn't find it in my cloud folder. how can i find it?

    This topic has been closed for replies.

    1 reply

    Ken G. Rice
    Community Manager
    Community Manager
    December 20, 2013

    I looked at your account on the Creative Cloud at https://creative.adobe.com and you do not have any files stored there.

    So I am assuming since you were working on a PDF file from your tablet that you are using Acrobat.com.

    I have moved your forum post from the Creative Cloud to the Acrobat.com forum. They will be able to help you here.

    Miltos Lakkotrypis
    Known Participant
    December 20, 2013

    thank you

    Στις 20 Δεκ 2013 4:57 ΠΜ, ο χρήστης "Ken G. Rice" <forums_noreply@adobe.com>

    έγραψε:

    Re: I lost my file created by Ken G. Rice<http://forums.adobe.com/people/KenG.Rice>in *Files.Acrobat.com

    <http://Files.Acrobat.com>* - View the full discussion<http://forums.adobe.com/message/5946471#5946471

    Amiable_contributors1587
    Participating Frequently
    December 20, 2013

    Hello,

    Can you try signing in to https://files.acrobat.com with your Adobe ID and see if the file is there?

    Apologies for the delay, but unfortunately we just saw this note because it was posted on a forum that we on the files.acrobat.com team don't monitor.