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Participant
April 3, 2018
Question

I'm trying to download a paystub from work but it keep saying that I need a password for a document

  • April 3, 2018
  • 2 replies
  • 3386 views

I'm trying to download a paystub from work but it keep saying that I need a password

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    2 replies

    Participant
    January 5, 2022

    Download my check stubs from Labor Finder's Albany, Ga

     

    John T Smith
    Community Expert
    Community Expert
    April 3, 2018

    Is that when you are installing the software, or when you try to open the PDF?

    If during install, that is your Mac asking for your computer password to prove you have permission

    Otherwise, Acrobat and the Cloud service can't open a password protected PDF if you don't have that password... which you get from work