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Lake Ridge Vision Source
Participant
October 2, 2017
Question

I'm unable to sign into PDF or Print

  • October 2, 2017
  • 1 reply
  • 389 views

I'm unable to sign into PDF or Print.

    This topic has been closed for replies.

    1 reply

    AnandSri
    Community Manager
    Community Manager
    October 2, 2017

    Hi Carlac,

    As I understand from the description above, you are not able to digitally sign and print a PDF file, Is that correct?

    The record shows that you have an active subscription of Acrobat Standard DC on your Adobe ID. Please make sure you have installed Acrobat Standard DC, to download: Download Pro or Standard versions of Acrobat DC, 2017, XI, or X Link: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

    If you are not able to Print any PDF file, you may refer to Troubleshoot PDF printing in Acrobat and Reader Link: https://helpx.adobe.com/in/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

    And, If you are not able to digitally sign the PDF, you may refer to Unable to digitally sign a PDF (Sign and Send PDFs) Link: https://answers.acrobatusers.com/Unable-to-digitally-sign-a-PDF-q76529.aspx

    If this does not help, please share the following details:

    * Please share the issue description, and share the screenshot of the issue, How to share a document Link: https://forums.adobe.com/docs/DOC-7161

    * Is it a Windows  machine or Mac.

    * Is the Acrobat Standard DC is installed?

    Keep us posted with the results.

    Regards,

    Anand Sri.