• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

I'm unable to sign into PDF or Print

New Here ,
Oct 02, 2017 Oct 02, 2017

Copy link to clipboard

Copied

I'm unable to sign into PDF or Print.

Views

82

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 02, 2017 Oct 02, 2017

Copy link to clipboard

Copied

LATEST

Hi Carlac,

As I understand from the description above, you are not able to digitally sign and print a PDF file, Is that correct?

The record shows that you have an active subscription of Acrobat Standard DC on your Adobe ID. Please make sure you have installed Acrobat Standard DC, to download: Download Pro or Standard versions of Acrobat DC, 2017, XI, or X Link: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

If you are not able to Print any PDF file, you may refer to Troubleshoot PDF printing in Acrobat and Reader Link: https://helpx.adobe.com/in/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

And, If you are not able to digitally sign the PDF, you may refer to Unable to digitally sign a PDF (Sign and Send PDFs) Link: https://answers.acrobatusers.com/Unable-to-digitally-sign-a-PDF-q76529.aspx

If this does not help, please share the following details:

* Please share the issue description, and share the screenshot of the issue, How to share a document Link: https://forums.adobe.com/docs/DOC-7161

* Is it a Windows  machine or Mac.

* Is the Acrobat Standard DC is installed?

Keep us posted with the results.

Regards,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources