I tried to combine 7 Word documents thinking it would convert to PDF and combine but it just ran for six hours and did nothing

[michaelm61764487]

I tried to combine 7 Word documents thinking it would convert to PDF and combine but it just ran for six hours and did nothing

[AnandSri · Accepted solution]

Hi All,

We are not able to reproduce the issue at our end. We will highly appreciate if you help us with the following pieces of information so that we can try to reproduce this issue:

• Which browser are you using while getting the error message? And, what is the version of the browser?
• If freeware Adobe Reader is installed, what is the dot version of Reader installed? To identify, refer to https://helpx.adobe.com/acrobat/kb/identify-product-version.html
• Which security software is installed?
• Is it a Mac or Windows machine and what is the version of operating system installed?

Will wait for your response.

Regards,

Anand Sri.

[michaelm61764487]

Seems to be working correctly now thank you

Mit Freundlichen Grüßen

Michael

[AnandSri]

Hello Michael,

Great ! Good to hear that the issue got fixed and you are back on track. Would you mind sharing the steps/workaround you took to fix the issue at your end?

Thanks and Regards,

Anand Sri.