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M
MHMost
Participant
April 10, 2018
Answered

I tried to combine 7 Word documents thinking it would convert to PDF and combine but it just ran for six hours and did nothing

  • April 10, 2018
  • 1 reply
  • 735 views

I tried to combine 7 Word documents thinking it would convert to PDF and combine but it just ran for six hours and did nothing

This topic has been closed for replies.
Correct answer AnandSri

Hi All,

We are not able to reproduce the issue at our end. We will highly appreciate if you help us with the following pieces of information so that we can try to reproduce this issue:

  • Which browser are you using while getting the error message? And, what is the version of the browser?
  • If freeware Adobe Reader is installed, what is the dot version of Reader installed? To identify, refer to https://helpx.adobe.com/acrobat/kb/identify-product-version.html
  • Which security software is installed?
  • Is it a Mac or Windows machine and what is the version of operating system installed?

Will wait for your response.

Regards,

Anand Sri.

1 reply

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
April 13, 2018

Hi All,

We are not able to reproduce the issue at our end. We will highly appreciate if you help us with the following pieces of information so that we can try to reproduce this issue:

  • Which browser are you using while getting the error message? And, what is the version of the browser?
  • If freeware Adobe Reader is installed, what is the dot version of Reader installed? To identify, refer to https://helpx.adobe.com/acrobat/kb/identify-product-version.html
  • Which security software is installed?
  • Is it a Mac or Windows machine and what is the version of operating system installed?

Will wait for your response.

Regards,

Anand Sri.

M
MHMostAuthor
Participant
April 14, 2018

Seems to be working correctly now thank you

Mit Freundlichen Grüßen

Michael

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    April 16, 2018

    Hello Michael,

    Great ! Good to hear that the issue got fixed and you are back on track. Would you mind sharing the steps/workaround you took to fix the issue at your end?

    Thanks and Regards,

    Anand Sri.

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