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Tshultz
Tshultz
Participant
November 14, 2014
Question

I want my money Back

  • November 14, 2014
  • 1 reply
  • 282 views

This does not work for me. I purchased Acrobat Professional 10.0 It does not work. My order order number (AD014746339

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    November 14, 2014

    Hi Tshultz,

    The order number you reference is for Adobe PDF Pack (purchased today). Is that what you want to cancel? You also purchased Acrobat X back in 2012--but that is under a different order number, and is not returnable at this point.

    Would you like me to cancel your PDF Pack subscription?


    Best,

    Sara

    Tshultz
    TshultzAuthor
    Participant
    November 14, 2014

    Yes, Please the product I bought in 2012 is not working either.

    In a message dated 11/14/2014 10:40:43 A.M. Eastern Standard Time,

    forums_noreply@adobe.com writes:

    I want my money Back

    created by Sara.Forsberg (https://forums.adobe.com/people/Sara.Forsberg)

    in Adobe Acrobat.com Services - View the full discussion

    (https://forums.adobe.com/message/6929898#6929898)

    S
    Sara_Forsberg
    Inspiring
    November 14, 2014

    I will cancel your Adobe PDF Pack subscription, but can't refund Acrobat. Is there an issue with Acrobat that we can help you solve?

    Best,

    Sara

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