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If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.

New Here ,
Jul 04, 2018 Jul 04, 2018

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This is what I am getting when I try to open any PDF files,  "If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document." I have an Adobe PDF package, so don't know why it is not working

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correct answers 1 Correct answer

LEGEND , Jul 05, 2018 Jul 05, 2018

You need to use Adobe software. Your browser (such as Chrome or FireFox) can't do this. Download the PDF file, open it in Acrobat Reader.

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LEGEND ,
Jul 05, 2018 Jul 05, 2018

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You need to use Adobe software. Your browser (such as Chrome or FireFox) can't do this. Download the PDF file, open it in Acrobat Reader.

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New Here ,
Mar 08, 2024 Mar 08, 2024

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I downloaded the file from Whatsapp. Please help!

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New Here ,
Jun 04, 2020 Jun 04, 2020

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I have the same problem but opening the downloaded file on Adobe Reader or Pro DC doesn't work. The person who filled in these files (forms) can open them on his laptop Adobe reader. So bizarre. Can anyone help?

 

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LEGEND ,
Jun 05, 2020 Jun 05, 2020

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Please show a screen shot which shows this message in the Acrobat/Reader window. (Show the whole window, not just the message). Also, if you download the PDF file you must DOWNLOAD it not use other tricks like print-to-PDF.

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New Here ,
Nov 22, 2020 Nov 22, 2020

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I am having this problem too. Can someone please help? Here is a screenshot. I followed all instructions to download the file, open Adobe Reader, then open the file. Others can open the same file successfully.

 

Scott5C47_0-1606066882287.png

 

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LEGEND ,
Nov 22, 2020 Nov 22, 2020

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Ok, let's look at how you downloaded the file. What browser do you use, and what steps do you follow, step by step, to download the file?

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New Here ,
Nov 24, 2020 Nov 24, 2020

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Interesting...I downloaded it again from a different browser and now it works fine.

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New Here ,
Jan 23, 2024 Jan 23, 2024

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I have the same problem. It seems to be a bug with Adobe PDF. I use both PDF reader and PDF pro updated to the latest version of CC and nothing. Same dumb message. I've seen threats everywhere so the probme is massive. What a waste. 

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Community Expert ,
Jan 24, 2024 Jan 24, 2024

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How have you downloaded the PDF file?

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