Skip to main content
This topic has been closed for replies.
Correct answer lserghio

Hi Germain,

Adobe eSign services are HIPAA compliant and we are working toward HIPAA compliance for all of our Document Cloud PDF services.

Regards,

Laura.

4 replies

K
KSaylor
Participant
April 8, 2021

So the answer is No, documents in the ADOBE CLOUD are NOT HIPPA compliant. SO please let us know how to stop adobe from uploading to the cloud with a SIMPLE solution not some kind of registry hack. We need a simple prompt that offers the option to NOT store such in the adobe cloud not some kind of solution that requires a great deal of effort. 

 

 

S
stanleydenman
Known Participant
February 5, 2024

So are we saying here that when one using adobe sign, and the "agreement" gets stored to the adobe cloud, the signing may have been HIPAA compliant but the automatic storage of the agreement is no sitting there, non-HIPAA compliant?

Meenakshi Negi
Meenakshi Negi
Legend
February 6, 2024

Hi stanleydenman,

 

Thank you for reaching out.

 

Please refer to the information provided in the following help document: https://adobe.ly/3HQvdkD.

The conversation above refers to the documents that are directly saved to Adobe Document Cloud, not the Acrobat Sign documents. 

Let us know if you are looking for any particular information. 

 

Thanks,

Meenakshi

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

bakd-nr
bakd-nr
Participant
January 18, 2017

Does this mean that using the Export PDF cloud product is NOT HIPAA compliant?

lserghio
lserghioCorrect answer
Participating Frequently
August 4, 2015

Hi Germain,

Adobe eSign services are HIPAA compliant and we are working toward HIPAA compliance for all of our Document Cloud PDF services.

Regards,

Laura.

S
Sara_Forsberg
Inspiring
August 4, 2015

Hi germainc,

Please see the FAQ: FAQ | Adobe Document Cloud and this page for information about Document Cloud HIPAA compliance: https://www.echosign.adobe.com/content/dam/echosign/docs/pdfs/Document-Cloud-Security-Overview-ue.pdf.

Best,
Sara

G
germainc91146552Author
Participant
August 4, 2015

Hi Sara,

If after a period of time, I decided to remove documents from my Adobe Cloud Storage, is there an unknown copy somewhere that would remain?In essence, if I wanted to totally remove selected documents leaving no trace in the document cloud, could that be done?

Thank you.

Germain

Sent from Mobile phone

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices