Skip to main content
I
Iain Fisher
Participant
December 16, 2022
Answered

Lock comments on PDF uploaded to Adobe Document Cloud?

  • December 16, 2022
  • 1 reply
  • 2482 views

Is it possible to lock or stop additional comments from being added to a PDF that has been uploaded to Adobe Document Cloud?

 

I use Adobe Document Cloud to share PDF documents with my customers so they can add feedback. Once they have completed this, I would like to 'lock' the PDF to stop it from being edited further.

 

Is this possible? I've tried to 'unshare' the document and re-upload it with 'commenting' disabled, but this means that none of the previous comments are visible. I want my customers to see the previous comments, but not allow them to add any more after an agreed cut-off point.

 

Thanks, i 🙂  

 

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi Stephen31322927ohrc,

 

Thank you for reaching out.

 

If the file is already uploaded, there is no option to remove the comment feature from the uploaded file. When you share the PDF, ensure you disable the radio button for comments. 

For more information, refer to the following help document: https://helpx.adobe.com/acrobat/using/sharing-pdfs.html. 

 

You may share your suggestion on this with the team via the following help page: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

 

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
December 21, 2022

Hi @Iain Fisher 

 

Thanks for reaching out.

 

Is it possible to lock or stop additional comments from being added to a PDF that has been uploaded to Adobe Document Cloud?

 

When initiating a shared review and commenting is allowed. You cannot lock or stop the additional comment on the existing shared file. Either end users can comment, or they don't. 

To stop the commenting, the file needs to be Unshared. 

 

 

Is this possible? I've tried to 'unshare' the document and re-upload it with 'commenting' disabled, but this means that none of the previous comments are visible. I want my customers to see the previous comments, but not allow them to add any more after an agreed cut-off point.

 

Sadly, it's not, as this is the limitation. After deleting or Unsharing the file that users can't see it or get access to the document. 

If you re-upload it and disable the commenting, then the source of the file will be changed, and it will start from scratch, like sharing a new file.  

 

Thanks,

Akanchha 

S
Stephen31322927ohrc
Participant
July 27, 2023

"If you re-upload it and disable the commenting, then the source of the file will be changed, and it will start from scratch, like sharing a new file. "

 

How do you disable commenting on uploaded files?  I drag and drop PDFs into outlook to email. It asks if I want to send as a cloud link, and I do that for big files, but I don't want them to be commented on at all.

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
July 31, 2023

Hi Stephen31322927ohrc,

 

Thank you for reaching out.

 

If the file is already uploaded, there is no option to remove the comment feature from the uploaded file. When you share the PDF, ensure you disable the radio button for comments. 

For more information, refer to the following help document: https://helpx.adobe.com/acrobat/using/sharing-pdfs.html. 

 

You may share your suggestion on this with the team via the following help page: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices