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lost files

New Here ,
Mar 26, 2018 Mar 26, 2018

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cant find any files that were lost when computer crashed.

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correct answers 1 Correct answer

Adobe Employee , Mar 26, 2018 Mar 26, 2018

Hello Lindaw,

We apologize for the inconvenience caused, as per the description above you are not able to find the files after the computer crashed, Is that correct?

If you have saved your files on Adobe Document Cloud storage, you can find the files through the URL https://cloud.acrobat.com/recent

The record shows that you are subscribed to Acrobat Pro DC subscription with your current Adobe ID, if you have saved all your PDF files to Document Cloud storage, you can view/download the files thorug

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Adobe Employee ,
Mar 26, 2018 Mar 26, 2018

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Hello Lindaw,

We apologize for the inconvenience caused, as per the description above you are not able to find the files after the computer crashed, Is that correct?

If you have saved your files on Adobe Document Cloud storage, you can find the files through the URL https://cloud.acrobat.com/recent

The record shows that you are subscribed to Acrobat Pro DC subscription with your current Adobe ID, if you have saved all your PDF files to Document Cloud storage, you can view/download the files thorugh the URL https://cloud.acrobat.com/recent

You may also refer to Where did all of my files go?  or Manage and work with your files stored in Adobe Document Cloud

If you have not saved the files on Document Cloud storage, sadly, there isn't much can be done to get the lost files.

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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