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J
joaniesam
Participant
September 18, 2014
Question

lost sent files

  • September 18, 2014
  • 1 reply
  • 301 views

Hello.. I sent a file to someone on august 29th.. and it is not showing up in my sent files.. I do not have a copy of this document anywhere else. Help!!

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    September 18, 2014

    Hi joaniesam,

    I checked your account to see whether you have Adobe Send or Adobe Send Now, and don't see that you have either type of subscription. Is it possible that you signed up using a different email address? In any case, I'm wondering if you sent the file from Send Now, and are now looking for it in your Adobe Send account--or the other way around?


    Best,

    Sara

    J
    joaniesamAuthor
    Participant
    September 18, 2014

    is it possible that i used to have a subscription and it expired?

    do you have to have a subscription to find any files you may have sent? I looked through adobe send, send now, and work spaces..

    S
    Sara_Forsberg
    Inspiring
    September 18, 2014

    I'll send you a private message and we will see what we can figure out.

    Sara

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