Multiple Adobe Accounts

Question

I am trying to contact Adobe to cancel multiple personal accounts.  I did not know that I had additional accounts.  I need to use Adobe sign for my company and it won't allow me to do that until I cancel my personal accounts.  How do I do this?

Michael_Pirson · Answer

Hello Stemartinez,

Usually you would be able to cancel your personal subscriptions online, by following the steps outlined on this page:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

However, given the fact that you'll still be using some of our software, my advice would be to contact our frontline support via chat or via telephone. Global contact details can be found on this webpage:

https://helpx.adobe.com/contact/phone.html

I hope this will help you move forward!

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