Skip to main content
M
mattzat
Participant
October 17, 2014
Question

My Adobe ExportPDF Annual Subscription Does Not Do the Job

  • October 17, 2014
  • 1 reply
  • 245 views

In between starting the subscription I needed cardiac care and now am trying to use the subscription to no avail. Either it is garbled text or in text boxes or not usable. I no longer want the hassle. I will use other means to get the PDF into a usable format. How do I get out of this annual subscription. Deduct a months service charge if that works but refund the other portion. Thanks for any help in this process of canceling.

MattGZatkalik

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    October 17, 2014

    Hi Matt,

    I'm so sorry to hear about your heart troubles. I hope you're on the mend. I've canceled your subscription, and because you canceled within the first 30 days, I was able to process a full refund for you. The transaction ID is AD014270071 for your reference.

    Be well.


    Sara

    M
    mattzatAuthor
    Participant
    October 17, 2014

    Sara, thank you for handling this. 'Just' several smaller arteries were nearly clogged. Others have it worse, I'm sure. I appreciate your help, care and kindness.

    MattGZatkalik

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices