/t5/adobe-acrobat-online-discussions/my-adobe-exportpdf-annual-subscription-does-not-do-the-job/td-p/6611475Oct 17, 2014
Oct 17, 2014
Copy link to clipboard
Copied
In between starting the subscription I needed cardiac care and now am trying to use the subscription to no avail. Either it is garbled text or in text boxes or not usable. I no longer want the hassle. I will use other means to get the PDF into a usable format. How do I get out of this annual subscription. Deduct a months service charge if that works but refund the other portion. Thanks for any help in this process of canceling.
/t5/adobe-acrobat-online-discussions/my-adobe-exportpdf-annual-subscription-does-not-do-the-job/m-p/6611476#M9538Oct 17, 2014
Oct 17, 2014
Copy link to clipboard
Copied
Hi Matt,
I'm so sorry to hear about your heart troubles. I hope you're on the mend. I've canceled your subscription, and because you canceled within the first 30 days, I was able to process a full refund for you. The transaction ID is AD014270071 for your reference.
Sara, thank you for handling this. 'Just' several smaller arteries were nearly clogged. Others have it worse, I'm sure. I appreciate your help, care and kindness.
2
Replies
AdChoices