Skip to main content
M
matoliveira
Participant
November 26, 2014
Question

My subscription doesn't work as expected

  • November 26, 2014
  • 1 reply
  • 259 views

My subscription (maroliv@cfh.ufsc.br) doesn´t work as expected.

When trying to convert any file online, I am outrageously redirected to upgrading steps for a "renewed" subscription.

If this is your real Adobe approach, please, give back my money soon!

This topic has been closed for replies.

1 reply

S
Sara_Forsberg
Inspiring
November 26, 2014

Hi matoliveira,

I've checked your account; your subscription is still pending. It can take up to 48 hours for an order to process fully. But, once it does, you should be able to log in without issue.

Best,

Sara

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices