• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

No Internet Connection Error || Adobe ExportPDF

New Here ,
Dec 05, 2017 Dec 05, 2017

Copy link to clipboard

Copied

adobe export says no internet connection.

Views

425

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 05, 2017 Dec 05, 2017

hello jamieb92595441

We apologize for the inconvenience caused, as per the description above, you are not able to use the Adobe ExportPDF service as getting an error message of No Internet connection, is that correct?

The record shows that you have an active subscription of Adobe ExportPDF on your current Adobe ID. Please try to access the service on a different browser like Chrome, or Firefox, or Safari through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password and check

...

Likes

Translate

Translate
Adobe Employee ,
Dec 05, 2017 Dec 05, 2017

Copy link to clipboard

Copied

LATEST

hello jamieb92595441

We apologize for the inconvenience caused, as per the description above, you are not able to use the Adobe ExportPDF service as getting an error message of No Internet connection, is that correct?

The record shows that you have an active subscription of Adobe ExportPDF on your current Adobe ID. Please try to access the service on a different browser like Chrome, or Firefox, or Safari through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password and check if this brings any changes.

You may also refer to the following KB doc for the connectivity issue Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

You may also refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Hope this helps and let us know how it goes.

Regards,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources