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lynette 1
lynette 1
Participant
September 8, 2014
Question

no longer works in firefox

  • September 8, 2014
  • 1 reply
  • 1336 views

why does my Adobe acrobat no longer work in firefox?

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    September 8, 2014

    Hi lynettec,

    When you say Acrobat doesn't work in Firefox, do you mean that you can't view PDF files in the Firefox browser? If so, please see View PDF files in Firefox without downloading them | Firefox Help

    If you're referring to the Acrobat online services, they are supported in Firefox, so I'd would need a little more information about what's happening to get to the bottom of the problem.

    Best,

    Sara

    lynette 1
    lynette 1Author
    Participant
    September 8, 2014

    The online adobe acrobat will no longer combine files. It just says there

    is an error. it does work in internet explorer..

    On Mon, Sep 8, 2014 at 9:31 AM, Sara.Forsberg <forums_noreply@adobe.com>

    lynette 1
    lynette 1Author
    Participant
    September 10, 2014

    Hi Lynette,

    Are you able to combine the same files in IE that you're trying to combine in Firefox? What is the specific error that you get in Firefox? Is it possible that one or more of the files that you're trying to combine is either an unsupported format, or could be damaged?

    Best,

    Sara


    Attached is screen shot of what I get in firefox

    The second is screen shot from internet explorer.

    These are the same files, they work in ie but not firefox.

    Help!

    On Tue, Sep 9, 2014 at 12:59 PM, Sara.Forsberg <forums_noreply@adobe.com>

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