Not receiving student discount

[Anne24689237vctm]

I'm a student and had my student status verified on February 28. However, on my bank statement from March 12 I see that I've been charged full price for my plan. There is no help to be found in FAQ and Help Centre. How can I get in contact with someone from Adobe to fix this?

Thanks!

[Anne24689237vctm]

Apologies, this was posted in the wrong forum

[Meenakshi Negi]

Hi Anne24689237vctm,

Thank you for reaching out.

As you have billing-related questions, the billing team can best help you with this. I am afraid that we do not have access to the billing information.

You may contact them via the number provided for your region on the following help page: https://helpx.adobe.com/contact/phone.html.

Hope the information helps.

Thanks,

Meenakshi