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williamc74566076
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July 19, 2018
Answered

Only Adobe .pdf files show up in my files. My text files do not.

  • July 19, 2018
  • 1 reply
  • 1055 views

Only Adobe .pdf files show up in my files.  My text files do not.

Specifically,  in the PC game "Hearts of Iron IV",  only the .pdf saves received from other players are in the save game file.

The routine .txt files do no appear anymore.

This happened right after I did some work with Adobe.

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Williamc,

    We're sorry for the delayed response and inconvenience caused. As per the description above, I can understand that all the files are showing up as a PDF file, Is that correct?

    It seems that the file associated is changed in the operating system and Acrobat Reader DC has been set as the default application to open all the document in your computer.

    You may follow the steps mentioned below to change the default app for the other files than .pdf

    •     Go to the computer's file folder.
    •     Right-click on any random file (Eg. .txt)
    •     Select "Open With"> Choose another App> Select related app(Notepad app)
    •     Check "Always use this app to open .txt" files.

    Follow the same steps to open any other file extension than the .pdf which you do not want to open through the Adobe Reader DC application.

    Is it a Windows machine or a Mac and what is the version of OS installed?

    What is the dot version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

    make sure that you have the latest version of Adobe Reader installed, check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader.

    Let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    July 31, 2018

    Hello Williamc,

    We're sorry for the delayed response and inconvenience caused. As per the description above, I can understand that all the files are showing up as a PDF file, Is that correct?

    It seems that the file associated is changed in the operating system and Acrobat Reader DC has been set as the default application to open all the document in your computer.

    You may follow the steps mentioned below to change the default app for the other files than .pdf

    •     Go to the computer's file folder.
    •     Right-click on any random file (Eg. .txt)
    •     Select "Open With"> Choose another App> Select related app(Notepad app)
    •     Check "Always use this app to open .txt" files.

    Follow the same steps to open any other file extension than the .pdf which you do not want to open through the Adobe Reader DC application.

    Is it a Windows machine or a Mac and what is the version of OS installed?

    What is the dot version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

    make sure that you have the latest version of Adobe Reader installed, check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader.

    Let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

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