Open access pdf disabled the hyperlinks :(

[bbinfo]

I created an interactive pdf that I wanted to create a url for so I uploaded it to acrobat.com to be an open access document with a link. However, in that link when it opens up on the browser, the hyperlinks and interactivity of the document do not work at all

Help please.

[Tariq Ahmad Dar]

Hi bbinfo,

How did you create an interactive PDF first. Also, let me know your complete workflow step by step.

I would to check the document at my end, share that with me using the private messaging option, if that is OK.  How Do I Send Private Message

Regards,

Ajlan Huda.