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Participant
October 30, 2014
Answered

Paid to allow edit text in PDF, and not working

  • October 30, 2014
  • 2 replies
  • 634 views

I wanted to 'edit' text in PDF and followed the instructions, it told be to subscribe and pay to do this.  I did subscribe and pay, but the functionality is still not working, keeps directing me to subscribe and pay.

    This topic has been closed for replies.
    Correct answer

    Hi rrobati,

    I checked your account,your Export PDF subscription is not confirmed yet at our end.

    Once it gets confirmed you will be able to use it hassle free.

    Regards,

    Florence

    2 replies

    Community Manager
    October 30, 2014

    Hi rrobati,

    To clarify, the ExportPDF subscription allows you to convert a PDF file to several formats, including Word and Excel, so you can edit the text in the converted files. If you want to edit text directly in a PDF file, you need to use Acrobat.

    Best,

    Sara

    Correct answer
    October 30, 2014

    Hi rrobati,

    I checked your account,your Export PDF subscription is not confirmed yet at our end.

    Once it gets confirmed you will be able to use it hassle free.

    Regards,

    Florence