Hi Ralph,
Very nice to see you on the forums again, but I'm sorry to hear you are having issues with your PDF's.
The only way you can be granted access to those PDF's is if you know the author and they either give you the passwords, or they send you new PDF's without the password protection.
That isn't something that is up to us or our service, it has to do with whoever created the PDF's in the first place.
Password-protected PDFs
The creator of a PDF can add password security to a document to prevent unauthorized users from viewing the PDF. To open this type of document, enter the password when prompted. If the PDF creator has not shared the password with you, you cannot open the PDF.
Let me know if you have further questions!
Sincerely, Stacy
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