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Participant
December 27, 2017
Question

PDF Services - too many redirects

  • December 27, 2017
  • 1 reply
  • 1559 views

each time i click the link to my PDF Services location it will not open and I get the following error “Safari cannot open page because too many redirects occured”.  i’ve Tried the link from the creative cloud page also and I get the same result.  I need to get to my acrobat PDF Services location. Any help would be appreciated. 

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    1 reply

    kglad
    Community Expert
    Community Expert
    December 27, 2017

    try a different browser.

    [moved from Adobe Creative Cloud to Document Cloud PDF services]

    Participant
    December 28, 2017

    Thank you Kglad. Your answer was very helpful. Previously PDF Services worked in Safari but for some reason it is not longer working (too many redirects). I tried the same link in Firefox and it works very good. Thanks again.

    GREG WATTIER, AIA

    PRINCIPAL

    C 515-371-4192

    SLINGSHOTARCHITECTURE.COM

    305 EAST COURT AVE, DES MOINES, IA 50309

    T 515-243-0074

    kglad
    Community Expert
    Community Expert
    December 28, 2017

    you're welcome.

    you could try clearing your safari cache, if you prefer using it.

    (p.s when using the adobe forums, please mark helpful/correct responses, if there are any.)