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Print to File creates files that I can't open

New Here ,
Sep 23, 2014 Sep 23, 2014

I print to file, and the file suffix is "pdn" not "pdf". I am then unable to open the file, getting an error message.

In addition, when I create the PDF on the Adobe website, about 50% of the time the original layout of text and image elements are jumbled around on the pdf version.

HELP!!

I am paying monthly for a service that has been 50% functional!

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correct answers 1 Correct answer

New Here , Oct 28, 2014 Oct 28, 2014

Thanks Sara for your input. I discovered the "save as pdf" function and

that is working wonderfully!

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Guest
Oct 28, 2014 Oct 28, 2014

Hi SixFour225,

Would you send your PDF document to dim86501@adobe.com as an email attachment? 

I will check it from my end.Please add the link to this forum post for reference.

Regards,

Florence

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Oct 28, 2014 Oct 28, 2014

Hi SixFour225,

When you say you're "printing to file" where are you doing that? (Typically, "print to file" is the act of printing a file to an output format that a printer can use, such as PostScript.)

I'm also curious about the .pdn files--that is an image format that Paint.NET creates. If you are trying to create PDF files, but are getting .pdn files instead, there may a file-association issue, in which your operating system thinks that .pdn is the proper extension for PDF files.

Best,

Sara

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New Here ,
Oct 28, 2014 Oct 28, 2014

Thanks Sara for your input. I discovered the "save as pdf" function and

that is working wonderfully!

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Oct 28, 2014 Oct 28, 2014
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Hooray! Enjoy the rest of your day!

Sara

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